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Operations & Maintenance

How Nortera Brought Fresh Thinking to Food Operations with HxGN EAM

In food manufacturing, every second counts. For Nortera, North America’s leading processor of canned and frozen vegetables, lagging data and siloed systems weren’t just operational headaches; they risked disrupting production during the most critical times of the year. The solution? A real-time, unified approach to asset management.

   

The Modern Manufacturing Challenge

As consumer demand accelerates and growing seasons shrink, food manufacturers, like Nortera, face intensifying pressure to produce more, faster. With operations tied to unpredictable seasonal cycles, delays in procurement or maintenance could mean missed delivery windows or compromised product quality. To stay ahead, Nortera needed more than just incremental improvements. It needed end-to-end visibility across its entire asset infrastructure.

   

Legacy Hurdles: Siloed Data and Disconnected Systems

Before implementing a unified approach to asset management, Nortera’s 13 facilities operated as independent entities. Each relied on its own legacy systems for tracking maintenance, inventory and procurement. This resulted in a lack of standardization and limited visibility into what was happening across all its sites. Teams weren’t able to share information easily, source spare parts or align on preventive maintenance. Critical insights were trapped in spreadsheets or in the minds of long-time employees.

   

Turning the Corner with HxGN EAM

To modernize its operations, Nortera partnered with Stratum Consulting (now part of Total Resource Management) to implement HxGN EAM, Hexagon’s enterprise asset management solution. The solution delivered:

  • Mobile-first functionality for real-time updates on the floor or in the field
  • Cloud-based scalability that unified all 13 sites
  • Integration with Coupa to streamline procurement
  • Support for multiple currencies and languages to accommodate diverse teams

    

Big Gains with Live Insights

“Due to HxGN EAM’s support for multiple currencies and languages, our organization has successfully integrated purchasing and inventory data across multiple regions. The centralized access to storeroom information within a single application has proven invaluable, enabling us to identify equivalent spare parts at other facilities and thereby avoid significant operational downtime caused by supply chain disruptions,” as stated by John Chester, Business Solutions Manager, Information Technology at Nortera.

With HxGN EAM in place, Nortera gained full visibility into assets and parts across its entire network. Teams could now:

  • Locate and share spare parts across plants to avoid procurement delays
  • Proactively manage maintenance, shifting from reactive to preventive workflows
  • Make faster, data-driven decisions, especially during harvest peaks

This level of insight enabled better planning, reduced equipment downtime and improved plant throughput.

   

Culture Shift: Empowering Teams with Data

Perhaps the most powerful outcome wasn’t technical but cultural. Teams were no longer working in isolation. With shared access to real-time data, collaboration flourished. Plant managers, maintenance leads and procurement specialists all spoke the same language of data. Mobile access gave field teams the agility to respond on the fly, while leadership has confidence in the numbers guiding each decision.

Downtime dropped, productivity soared and teams felt equipped to meet growing demands without burning out.

“Nortera is leveraging HxGN EAM’s best-of-breed functionality and a strategic enterprisewide reliability approach to transform Asset Lifecycle Management across multiple facilities – driving consistent standards and operational excellence in planning, execution, reliability and MRO optimization.” – Peyton Griggers, Executive Industry Consultant

   

Real-time insights don’t just boost efficiency, they unlock a more resilient, empowered operation. 

See what HxGN EAM can do for your organization. Contact us today to get started.