Skip to main content

Power & Utilities

HxGN EAM helps ESS power world-changing scientific research and streamline its operations

Through the collaboration of 13 nations, including Sweden and Denmark, the European Spallation Source (ESS) stands as a premier center for interdisciplinary research. ESS, located in Lund, Sweden, is home to a state-of-the-art neutron source that plays a vital role in research areas such as physics, life sciences, and environmental technology. With its ambitious goal to annually host up to 3,000 researchers upon completion, ESS stands at the forefront of scientific innovation.  

The Challenges 

The greenfield nature of ESS presents a tapestry of intricate challenges. Among the primary challenges are meeting strict operational uptime requirements, incorporating advanced technology from a variety of international sources, and developing comprehensive asset management strategies.  

With the aim of overcoming the complex challenges, ESS began an ambitious journey in 2017 to implement a reliable Enterprise Asset Management (EAM) system. The remarkable configurability of HxGN EAM and Hexagon's solid reputation for effectively managing assets at premier research facilities played a major role in our selection. Since its launch in 2018, the implementation has become a crucial part of ESS's operational system.  

The key results 

The implementation of HxGN EAM has been a game-changer for ESS, offering a highly adaptable platform tailor-made for the facility’s unique asset management needs. Its capability to effortlessly incorporate a variety of intricate equipment, effectively handle extensive documentation, streamline work orders, and adhere to strict regulations has been crucial. The system's agility in accommodating the varied requirements from international partners has been particularly invaluable.  

Today, ESS's reliance on HxGN EAM spans multiple domains, including asset and warehouse management, work orders, and managing permits and deviations. This system aligns with ESS’s strategic goal of minimizing the use of disparate IT systems and is set to broaden its functionalities even further. Looking ahead, ESS plans to extend HxGN EAM's capabilities to incorporate electrical work permits and radiation exposure monitoring, thereby aligning with its vision of minimal downtime and maximized operational efficiency.  


 The adoption of HxGN EAM at the European Spallation Source is a testament to the facility's commitment to managing its complex operations with precision and foresight. This strategic move not only addresses the current operational needs but also lays a solid foundation for future expansions and innovations. As ESS continues to evolve and grow, the strategic utilization of HxGN EAM ensures that it remains well-equipped to meet its unique challenges, thereby solidifying its position as a leader in the realm of scientific research and discovery. Discover the details of the implementation in our case study.